COMPREHENSIVE COVER

Protect your business devices

Did you know 1 in 3 smartphone users have to replace their phone before their contract ends? Cover your devices against loss, theft and damage, incl. water damage.

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ACCIDENTAL DAMAGE

Accidents happen. Don't let them affect your business.

Here's roughly how much repairing your device would cost without insurance.

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CRACKED SCREEN

R2500+

If you've cracked your screen, we'll repair or replace it.

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TOUCHSCREEN DAMAGE

R2000+

In case accidental damage occurs to your touchscreen, we have you covered.

 

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WATER DAMAGE

R500+

You're covered for any water damage on any of your devices.

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CAMERA DAMAGE

R800+

If a little accident happens with your camera. we'll fully repair it.

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If it's beyond repair, we'll replace it!


PRICING

Protect your device from as little as R10 pm

Choose what to cover and how to cover it.

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WHY CHOOSE US

Get covered by SA’s leading network

Comprehensive cover
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Have peace of mind that if your cellphone, laptop or tablet is damaged, lost or stolen - you’re fully covered.

Flexible coverage options
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You have the flexibility to choose the coverage option that is right for your insurance needs.

Device replacement
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Your device will be replaced within 24 hours after submitting a successful claim.

Affordable premiums
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Protect your cellphone, tablet or laptop with affordable monthly premiums.

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FAQs

Everything you need to know…

 

1. IS MY DEVICE ELIGIBLE?

You must have bought your device directly from Vodacom or from an approved Vodacom dealer for it to be eligible.


2. HOW DO I CLAIM?

To log a claim, please complete this insurance claim form and email it to [email protected]

Please also remember to: report the incident to Customer Care on 082 1940 (FREE from your Vodacom cellphone) AND report the theft or loss to the South African Police Service and get a case number.


3. WHEN SHOULD I SUBMIT A CLAIM?

You must submit your claim within 30 (thirty) days of loss, theft or damage.


4. WILL I HAVE TO PAY AN EXCESS?

Yes, you will need to pay an excess if your claim is approved – the amount will depend on your policy.


5. CAN I USE MY SIM CARD ON A NEW PHONE?

If the listed SIM card is not in the insured device at the time of damage, loss or theft, the device will NOT be covered and your claim will be declined.


6. HOW DO I CHANGE/CANCEL MY POLICY?

Simply contact us on 082 1952 or email [email protected]

 


7. ARE THERE ANY TERMS AND CONDITIONS?

Yes. A few terms and condititions apply. See T&Cs


It’s so much more than just device insurance,

it’s peace of mind.